Comfort

Footwear - We recommend enclosed footwear, such as you might wear on a bush walk. Our launch and landing sites can be wet with dew or frost, or sometimes dusty or muddy. Sandals and thongs are highly discouraged, and high heeled shoes are not allowed
Clothing - You need to dress appropriately for the morning, keeping in mind we are in a country area - jeans are great. Layered clothing is best as you can shed some as the morning warms up, especially in spring and summer. Long trousers and clothing in darker colours made from natural fibres are best, as lighter colours may get dirty.
Cap or Hat - We recommend you bring a cap, beanie or hat along as the burners generate radiant heat.
Warmth - Dress for the season! Your flight will not be any colder than it is at the launch site before take-off. The balloon flies with the wind and climbs above cooler morning surface winds so it is often warmer aloft during the flight than it is on the ground, especially after a clear night.
Bathrooms - We have good bathrooms where we meet, however we don’t have any once we get underway, until we get back 2-3 hours later.
Older Guests - Older guests are most welcome. Please give us a heads up if your booking includes over 80s so we can best accommodate them.
Special Needs - We can accommodate many special needs - just ask us in advance. For example; if you are concerned you’ll have trouble standing for an hour please let us know.

Health

Hydration - Early wake ups require some routine. Please remember to drink a little water to ensure you are well hydrated particularly in the warmer months. Remember coffee will dehydrate you.
Bite to Eat - You will feel better if you’re blood sugar is normal, so please consider a bowl of cereal or a muesli bar before we meet.
Pollen - In spring the grasses are in flower so maybe have an antihistamine ready if you’re a hay fever sufferer.
Fit to Fly - Passengers must have no significant knee, hip, back or neck problems, and have not had recent surgeries or broken bones. You must notify us if you have any of these conditions.
Standing - Are you able to stand for one hour? - we can assist if you’re unsure, please notify us.

Personal

Cameras & Phones - Cameras and binoculars are most welcome as ballooning is a great photo opportunity. Phones should be set to silent and just used for photography. Large camera bags are discouraged.
Bags & Items - On board we require that you minimise baggage as we are weight limited and the fewer items that you take on board the flight the more room you will have to move in the balloon basket. You are welcome to leave extra bags and items of clothing on the bus with the crew who will look after them until you land.

BALLOONING Safety

Ground Handling Equipment - Some of our ground handling equipment is dangerous, so listen to your pilot’s Safety Briefing.
Biosecurity - All guests’ shoes and equipment that you bring for the flight must be clean of dirt, mud or soil to minimise the biosecurity risk to the farmers where we launch and land. You must let us know if you will be overseas in the 7 days before your flight.
Smoking - Due to the fuel carried, ballooning is a No Smoking activity.
Dangerous Goods - Just as with an airline, dangerous goods must not be taken on board. More details are here and here.