Flight Info

Hydration - Early wake ups require some routine. Please remember to drink a little water to ensure you are well hydrated particularly in the warmer months. Remember coffee will dehydrate you.

Bite to Eat - You will feel better if you’re blood sugar is normal, so please consider a bowl of cereal or a muesli bar before we meet.

Pollen - In spring the grasses are in flower so maybe have an antihistamine ready if you’re a hay fever sufferer.

Fit to Fly - Passengers must have no significant knee, hip, back or neck problems, and have not had recent surgeries or broken bones. You must notify us if you have any of these conditions.

Standing - Are you able to stand for one hour? - we can assist if you’re unsure, please notify us.

Cameras & Phones - Cameras and binoculars are most welcome as ballooning is a great photo opportunity. Phones should be set to silent and just used for photography. Large camera bags are discouraged.

Bags & Items - On board we require that you minimise baggage as we are weight limited and the fewer items that you take on board the flight the more room you will have to move in the balloon basket. You are welcome to leave extra bags and items of clothing on the bus with the crew who will look after them until you land.

Ground Handling Equipment - Some of our ground handling equipment is dangerous, so listen to your pilot’s Safety Briefing.

Biosecurity - All guests’ shoes and equipment that you bring for the flight must be clean of dirt, mud or soil to minimise the biosecurity risk to the farmers where we launch and land. You must let us know if you will be overseas in the 7 days before your flight.

Smoking - Due to the fuel carried, ballooning is a No Smoking activity.

Dangerous Goods  - Just as with an airline, dangerous goods must not be taken on board.

We will quickly confirm your booking by email correspondence. When you receive your confirmation please check your flight date and phone numbers are correct, along with all other details. It is important that you contact us if changes are required - email flights@goldrushballooning.com.au or call 1300 255 666 or 03 8566 6746. If you don't get an email confirmation please check your “Promotions” or “Spam” folder, or advise us in case the email address we have for you is incorrect.

To secure your booking, full payment is required within 48 hours of booking with Goldrush Ballooning or by the date specified in your Booking Confirmation correspondence. If payment has not been received by the specified date, Goldrush Ballooning gives no guarantee that your booking is secure.

We accept payment by Bank Transfer, Visa or Mastercard. Credit card payment attracts a small surcharge. If you are booking within 48 hours prior to your flight you will be required to pay by credit card.

If you have a Gift Certificate voucher and have a date in mind, you can book online or contact us. Your Voucher is valid for 36 months from date of purchase. Please book your flight well before the last month of your voucher’s validity, as ballooning is weather dependent, & some days fill up quickly.

Bookings can be rescheduled or altered however strict conditions apply and you need to give us plenty of warning (refer Condition 4 and others). Please read our Terms and Conditions section for full details.